elm craft - Services

Workplace Culture Assessment

A comprehensive evaluation of your organisational culture through systematic observation and stakeholder engagement. Our consultants spend time within your workplace, mapping interaction patterns, identifying informal power structures, and documenting the unwritten rules that shape daily behaviour.

The assessment includes detailed observation sessions, leadership interviews, and a comprehensive report with actionable recommendations for cultural development.

MYR 28,750 per assessment

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Executive leadership observation workshop

Leadership Observation Training

Equip your executive team with the skills to read organisational dynamics through structured observation. This programme teaches leaders how to conduct meaningful floor walks, interpret behavioural signals, and translate observations into strategic insights.

Includes practical exercises, observation frameworks, and ongoing coaching to embed these skills within your leadership practice.

MYR 18,400 per participant

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Team collaboration and dynamics analysis

Team Dynamics Analysis

Focused assessment of specific team interactions and collaboration patterns. Ideal for understanding why certain teams excel while others struggle, or for diagnosing friction points within cross-functional groups.

We observe team meetings, informal interactions, and work patterns to identify what drives effective collaboration and where improvements can be made.

MYR 15,200 per team

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Engagement Reality Check

Go beyond survey scores to understand what employee engagement actually looks like in practice. This service compares stated engagement levels with observed behaviours, revealing the gap between what people report and how they actually experience work.

Particularly valuable for organisations where survey results seem inconsistent with performance outcomes or informal feedback.

MYR 22,300 per assessment

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Organizational climate measurement workshop

Organisational Climate Monitoring

Ongoing observation programme that tracks cultural health over time. Rather than point-in-time assessments, this service provides regular temperature checks on organisational mood, detecting early warning signs of cultural drift or emerging issues.

Includes quarterly observation periods, trend reporting, and strategic recommendations aligned with your cultural objectives.

MYR 9,850 per quarter

Change management cultural integration workshop

Change Integration Support

Observational support during major organisational transitions such as mergers, restructures, or strategic pivots. We monitor how change is being absorbed at the ground level, identifying resistance patterns, adoption challenges, and informal adaptations.

This real-time feedback helps leadership teams adjust their change approach based on actual impact rather than assumptions.

MYR 34,500 per project

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How We Work

Our engagement process ensures meaningful insights while respecting your organisational context

Discovery Conversation

We begin with a detailed discussion of your objectives, concerns, and the specific questions you want our observation to address. This shapes the entire engagement.

Protocol Design

We develop a customised observation framework tailored to your organisation, including ethical guidelines, communication plans, and data handling procedures.

Fieldwork Period

Our consultants conduct systematic observation within your workplace, capturing behavioural data through structured protocols while maintaining appropriate discretion.

Analysis and Reporting

We synthesise observations into actionable insights, presented through comprehensive reports and executive briefings with clear recommendations.

Not sure which service fits your needs? Let us help you determine the right approach.

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Frequently Asked Questions

How do you ensure employee privacy during observations?

Our protocols focus on behavioural patterns and group dynamics rather than individual surveillance. All findings are reported in aggregate form, and specific individuals are never identified in our reports without explicit consent.

What if employees change their behaviour because they know they are being observed?

Initial observer effects typically diminish within the first few days as our presence becomes normalised. Our extended observation periods are designed to capture authentic behaviour once this adjustment period passes.

How long does a typical assessment take?

Most assessments involve two to three weeks of active observation, followed by analysis and reporting. The total engagement typically spans six to eight weeks from initial consultation to final presentation.

Can you work with distributed or hybrid teams?

Yes. We have adapted our methodologies for hybrid work environments, incorporating observation of both physical spaces and virtual interactions. This requires a modified approach but yields equally valuable insights.

What industries do you work with?

Our methods are applicable across sectors. We have experience with financial services, technology companies, manufacturing, healthcare administration, and professional services firms throughout the region.

How do your services differ from employee surveys?

Surveys capture self-reported attitudes. Our observations capture actual behaviour. The two methods are complementary, but observational data often reveals dynamics that surveys cannot access, including the gap between stated values and lived reality.

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